Refund policy

We want you to be satisfied with your purchase.

Returns:
You may request a return within 30 days of receiving your order.

To be eligible for a return:

- The item must be unused

- The item must be in its original packaging

Refunds:
Once we receive and inspect the returned item, we will notify you about the approval of your refund. If approved, the refund will be processed to your original payment method within 5–10 business days.

Damaged or Defective Items:
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the item.

Non-returnable items:
Certain promotional or clearance items may not be eligible for return.

For return requests, contact our support team : contact@yallazourshop.com